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CSM, SaaS Growth & Adoption (Tier 3

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Recharge
Full Time position
Listed on 2026-08-17
Job specializations:
  • Business
    Customer Success Management
  • Customer Service/HelpDesk
    Customer Success Management
Job Description & How to Apply Below
Position: CSM, SaaS Growth & Adoption (Tier 3)

Recharge is hiring a Customer Success Manager (Tier
3) to support a growing segment of merchants who rely on our platform to power critical parts of their eCommerce subscription business. This role suits a CSM who moves quickly, digs into technical details, and translates opportunities into measurable outcomes.

You will own 50-70 growth-stage merchants and be responsible for retention, adoption, and long-term success.

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