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Retail Continuous Improvement Lead

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Costa Coffee
Full Time position
Listed on 2026-08-22
Job specializations:
  • Business
    Change Management, Operations Management
Job Description & How to Apply Below

Costa Coffee is seeking an Operations Continuous Improvement Manager to lead and deliver improvements across our retail network. You will simplify ways of working, boost efficiency and embed standardised, sustainable processes that enhance partner experience and customer outcomes.

Field-based with 3 days out in the business, you will collaborate with cross-functional teams, apply CI methodologies, and leverage data to drive measurable improvements across multi-site operations in a dynamic retail

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