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Hospitality SMB Success Manager: Data-Driven
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-08-28
Listing for:
Bright Purple
Full Time
position Listed on 2026-08-28
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Location: City of Edinburgh
Bright Purple is actively seeking a Customer Success Manager, SMB to own a portfolio of hospitality customers from onboarding through renewal and growth. You will blend sharp commercial instinct with relationship-building to drive retention and measurable ROI.
You’ll monitor health and usage data, deliver scalable programs, and collaborate with Product, Marketing, Sales and Finance to align success plans with the broader strategy.
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