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Operations Improvement Lead | Lean Six Sigma
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-08-30
Listing for:
Capital One (Europe) plc
Full Time
position Listed on 2026-08-30
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
Capital One UK is seeking a proactive Continuous Improvement Lead to bridge strategy and hands-on delivery in a hybrid role based in our Nottingham office. You will lead cross-departmental projects to enhance customer experience, reduce waste, and improve contact centre performance, acting as the operational link between senior leadership, technology partners and suppliers.
You will translate strategic goals into actionable opportunities, build solid business cases, and drive measurable
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