Revenue Operations Analyst Job Edinburgh area,City of Edinburgh Scotland UK,Business

Location: City of Edinburgh

Overview

Are you a data-driven professional with a passion for transforming complex information into actionable business insights? Element is hiring a new Revenue Operations Analyst to play a pivotal role in supporting our commercial organisation through robust reporting, performance analysis, and data governance.

Our new colleague will join us based up to 3 days per week from our beautiful new office in Edinburgh Park where we enjoy state-of-the-art facilities including collaboration spaces, huddle rooms, open-concept layout, and abundant natural light. With fantastic links by train, tram, commuter routes, as well as having designated parking, we are well connected for colleagues across the central belt of Scotland.

Working closely with our Commercial Revenue Operations Senior Manager, you will help drive informed decision-making across Sales, Finance, Customer Service, and Commercial Leadership by delivering accurate, timely, and insightful reporting. This is an exciting opportunity for someone who thrives on analysing performance, improving processes, enhancing data quality, and uncovering opportunities that contribute directly to commercial growth and customer success.

With responsibility spanning Power BI reporting, KPI management, customer feedback analysis, and continuous improvement initiatives, this role offers significant exposure across the business and the opportunity to make a tangible impact on organisational performance.

Responsibilities

Commercial Reporting and Analytics
Support the development, maintenance, and enhancement of Power BI dashboards and reports
Produce and analyse commercial performance reporting covering:
- Leads
- Quotes
- Opportunities
- Revenue
- Invoice performance
- Product and line-level sales analysis
Monitor report accuracy and ensure reporting outputs remain aligned with business requirements
Provide regular insights and recommendations to support commercial decision making
Administer our Voice of the Customer (VoC) programme - manage customer survey distribution, monitor response rates, analyse customer feedback, produce VoC reports and presentations
Support ad-hoc reporting and commercial analysis requests from stakeholders

Skills / Qualifications

Education and Experience

Experience in a reporting, business intelligence, sales operations, commercial operations, or data analyst role
Degree in a relevant fieldis advantageous (e.g. Maths, Tech)
Strong Power BI experience including report creation and dashboard maintenance
Advanced Microsoft Excel skills
Experience working with CRM systems, preferably Microsoft Dynamics CRM

Other Desirable

Skills and Abilities

Experience with Microsoft Dynamics 365 Finance & Operations
Experience using Dataiku or similar ETL / data transformation tools
Understanding of sales pipeline management and revenue reporting
Experience supporting a customer satisfaction programme
Knowledge of KPI development and performance management frameworks
SQL knowledge
Some ad hoc business travel may be required in line with business projects / demand

Key Behaviours Analytical Thinking;
Attention to Detail;
Commercial Awareness;
Data Interpretation;
Stakeholder Management;
Problem Solving;
Planning & Organisation;
Continuous Improvement;
Communication & Presentation Skills

A little more on what we offer at Element

Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support…