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Global Voice Operations Engineer L3 - CUCM & SIP Expert
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-09-03
Listing for:
Hamilton Barnes Associates Limited
Full Time
position Listed on 2026-09-03
Job specializations:
-
Business
IT Specialist
Job Description & How to Apply Below
Hamilton Barnes Associates Limited is seeking an experienced Level 3 Voice Operations Engineer to support a global enterprise voice environment from Glasgow. The role combines BAU support with project delivery, handling upgrades and lifecycle initiatives to ensure a stable, high-performing voice platform.
You will troubleshoot complex voice issues, manage incidents and changes in line with ITIL, and collaborate with global operations teams to deliver documentation and knowledge sharing across
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