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Transformation Leader, AI-Powered Banking Services
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-09-04
Listing for:
Lloyds Bank plc
Full Time
position Listed on 2026-09-04
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
Lloyds Bank plc is seeking a Transformation Director to lead a major service transformation platform across customer servicing, CRM and lending journeys. The role spans the UK and India, guiding strategy, governance and cross-functional delivery to create simpler, faster and more intelligent customer experiences in a high-regulation environment.
You will drive adoption of AI, automation and data-led solutions while partnering with senior leaders to align priorities, budgets and outcomes across
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