Head of Operational Resilience & Continuity

Role: Head of Operational Resilience & Continuity

Function:1st Line Risk Team

The objective of the First Line Risk team is to execute effective risk and compliance management using the tools set out in the Risk Management Framework that enable the business to identify assess control and monitor compliance risk. The First Line Risk and Control team should aim to manage risk within the appetite of the business our clients and regulators.

Role Description

This role has been created in order to significantly influence key areas including but not limited to operations information technology procurement human resources and Risk.

The Head of Operational Resilience & Continuity will be accountable for ensuring key components of framework are delivered working closely with functions across the organisation enabling arrangements for managing operational resilience and that appropriate measures are in place to meet regulatory obligations.

Specific Role Responsibilities

Accountable for embedding operational resilience & Continuity across the ogansation the candidate will be the point of contact for implementation of operational resilience & continuity as FNZ develops and implements the Framework and Plan. Running the day-to-day operations of the operational resilience team related to FNZ Important Business Services understanding service and resource mapping control performance and seeking to learn lessons from any vulnerabilities issues or incidents to feed into the overall resilience framework and plan.

Other skills required include:

• Manage the end-to-end business process mapping of FNZ key services and mapping of their business processes to underpinning resources (people facilities technology and third parties)

• Define and manage impact tolerances through engagement with required key stakeholders.

• Define and manage testing of scenarios and on-going test planning.

• Develop an Operational Policy reflecting the required processes procedures and controls to ensure FNZ is prepared for and can meet regulatory requirements for operational resilience.

• Identify risks to the continuity of business operations and services to clients through regular self and threat assessments.

• Understand the potential impact of those risks to all stakeholders across the FNZ ecosystem and supply chain.

• Collaborate with the Operational Risk team on identification and management of business continuity related risks Drive synergies with existing risk programs and effective governance oversight of the Operational Resilience program.

• Support execution of the Crisis Management and Business Continuity programs

• Provide meaningful challenge to the business to drive ownership and accountability of business continuity deliverables.

• Drive training awareness and major event preparedness

• Provide inputs and reports to FNZ governance and Risk committees Board executive management and regulatory bodies.

Functional Area Responsibilities

The role holder will leverage operational and resilience risk frameworks to validate the completeness and assessment of resilience risks and controls including regular self-assessments risk and control assessments and scenario analysis. Ensuring the suitability and readiness of Business Continuity arrangements and that critical risks and threats are identified appropriately understood assessed managed and monitored.

Candidates should have strong experience within a technology and/or information security risk role and have implemented/managed control frameworks in relation to technology and information security risk. Prior resilience experience ideally within a financial services or technology-focused organisation would be highly advantageous. Candidates require the ability to present at Board level alongside the tenacity and stakeholder management skills to successfully influence cross organisationally the delivery of the operational resilience framework and controls.

Candidates should have the ability to translate technical details into business language for a non-technical audience.

Experience required

The candidate will understand operational resilience industry and framework requirements possess awareness of the FNZ service offering…