Digital Platform Proposition Architect

• Develop and communicate a forward-looking view of how Sonata and other core platforms should be used and evolve across digital propositions
• Work in digital proposition development from its earliest stages, bringing proposition, experience, operating model and platform capability together
• Turn proposition and operating-model needs into choices about standard capability, configuration, customisation, integration and reuse
• Apply learning across programmes and identify reusable platform capability, integrations and proven approaches
• Provide recommendations and constructive challenge at investment, design and governance decision points
• Develop a cross-platform view of Sonata and other platforms within the wider digital and data ecosystem
• Identify capabilities, dependencies and choices relevant to future digital proposition strategy
• Use Sonata roadmap knowledge, market practice and M&G’s future needs to influence platform choices
• Contribute to the strategic vendor relationship
• Collaborate with proposition, product, design, technology and platform partners

• Experience applying proposition and architecture thinking to connect business needs with platform capability
• Strong practical knowledge of Sonata and how it is configured, integrated and used to support life and pensions propositions
• Experience shaping the use of a core or SaaS platform across products, proposals or services
• Strong record of framing complex problems, assessing options and making pragmatic recommendations on standard capability, adaptation and reuse
• Experience influencing decisions across business, product, technology and external platform or vendor partners
• Experience working in a regulated financial services environment
• Understanding of Consumer Duty or equivalent customer‑outcome requirements
• Clear written and verbal communication
• Confidence working across specialist and senior stakeholder groups
• Understanding of customer and adviser needs, proposition design, digital experience and platform capability
• Ability to structure ambiguous problems, weigh evidence and turn complexity into clear choices and recommendations
• Sound commercial judgement balancing value, cost, reuse, risk and future flexibility
• Strong commercial, proposition and operating‑model understanding
• Platform and technology fluency sufficient to challenge design, integration and vendor choices credibly
• Ability to influence across business, technology and vendors through judgement, evidence and constructive challenge
• Understanding of regulatory and market change, including Consumer Duty
• Desirable: experience within a platform provider, systems integrator or consultancy delivering life, pensions or wealth platforms
• Desirable: knowledge of UK life, pensions and investment propositions across advised and direct channels
• Desirable: experience influencing a strategic vendor relationship or product roadmap
• Desirable: familiarity with digital delivery approaches

Demonstrates strong expertise in proposition and architecture thinking to align business needs with platform capabilities, particularly within regulated financial services. Proficient in influencing decisions across various stakeholders while maintaining a clear focus on customer outcomes and digital experience.

• Sonata Platform Configuration
• Proposition Design
• Regulated Financial Services Experience
• Stakeholder Communication
• Vendor Relationship Management

• Proposition Development
• Architecture Thinking
• Platform Integration
• Complex Problem Framing
• Commercial Judgement

• Clear Communication
• Confidence in Stakeholder Engagement
• Judgement and Evidence-Based Influence

• Consumer Duty
• Life and Pensions Propositions
• Digital Experience
• SaaS Platform
• Market Change Understanding