Alpha Client Implementation Manager, Vice President

Experienced Project/Program management candidate with in-depth experienced of the full lifecycle of complex Front to Back technology and services projects. Candidates who can lead & collaborate across State Street & Charles River products and services, who represents the STT enterprise culture traits and behaviours in order to deliver the Alpha solution to our clients.

The team you will be joining is a part of a global, cross-divisional group supporting State Street AlphaSM. State Street AlphaSM redefines the common definition of ‘alpha’ to mean powering better performance and outcomes at every point on the investment life-cycle. State Street Alpha is the market leading, first open platform from a single provider that connects the front, middle and back office.

It harmonizes data, technology and services across trusted providers to help our clients better manage their businesses. Join us if making your mark in an ever-changing, increasingly complex and competitive industry is a challenge you are up for.

• Work in a leadership role on client facing Alpha implementation programmes.
• Take responsibility for overseeing and managing significant elements or phases of a client implementation programme.
• Plan and proactively monitoring its progress resolving issues and initiating appropriate corrective action with the relevant teams
• Support the Client Implementation Executive in ensuring on timely delivery of the program
• Lead cross-functional teams spanning Alpha, CRD, SSCD, Operations, Product, Technology, Data, Testing and external client stakeholders to deliver programme outcomes.
• Drive Target Operating Model discussions across front, middle and back office functions to ensure future-state operating processes are practical, scalable and aligned with business objectives.
• Champion continuous improvement, automation and AI-driven initiatives which enhance delivery efficiency, programme transparency and client experience.
• Communicate guidance and decisions from Oversight and Leadership groups such as Deal Team, Executive Committee to the Program and Product owners
• Drive programme governance, including executive steering committees, migration committees, risk forums and senior stakeholder updates.
• Make decisions and recommendations to the Client Implementation Executive and the Client to manage and ensure the successful delivery of the program plan
• Monitor expenditure costs against delivered and realised benefits on behalf of the program
• Provide insight for solutions, develop in-depth knowledge of assigned project and/or product(s) by researching facets of the operation that are unclear and developing a concise picture of the current / strategic state and defining a solution which is fit for purpose.
• Support capturing of business requirements, reaching agreement on Target Operating Models
• Supporting the Client Implementation Executive in managing risk to the program's successful outcome and change control process
• Ensuring the delivery of new capability or services from the program is on time and within budget, in accordance with the program plan and program governance arrangements
• Supporting the Client Implementation Executive and the Client PMO in managing both the dependencies, reporting and the interfaces, between the dependent initiatives as part of the program milestone plan
• Reporting the progress of the program at regular intervals to the Client Implementation Executive Lead, internal steering and the external steering committees

• Agreeing the contract structure and schedules based on the services with the Legal and product owners
• Working with Legal and the product owners to define the business owners…