Complaint Governance Lead Strategy
Listed on 2026-10-12
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Business
Corporate Strategy, Change Management, Risk Manager/Analyst, Regulatory Compliance Specialist
Nat West Group is seeking a Complaint Governance Manager to lead performance management across the business in a hybrid Edinburgh role. You will develop and implement the complaints performance improvement plan and ensure adherence to the policy framework and conduct risk requirements.
The role collaborates with senior stakeholders to identify risks and drive action plans. The position emphasizes data-driven insights, strong influencing skills and cross-team coordination to deliver sustained
The Complaint Governance Lead:
Performance & Strategy position in the Finance, Management & Operations field is open for applications.
This opportunity is for the Complaint Governance Lead:
Performance & Strategy role at Nat West Group.
We are seeking a motivated Complaint Governance Lead:
Performance & Strategy to join Nat West Group in City of Edinburgh, Scotland, United Kingdom.
Consider building your career as a Complaint Governance Lead:
Performance & Strategy at Nat West Group.
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