Ecommerce Systems & Integrations Co-ordinator

At TBCo, we create easy-to-style statement pieces designed to make an impact. As a B Corp-certified brand, we believe in responsible retail, high-quality natural and recycled materials, and products that bring joy to everyday dressing and empower self-expression.

We're looking for a proactive, organised and solutions-focused Ecommerce Systems & Integrations Co-ordinator to join our team on a full-time contract, initially providing maternity leave cover for 12 months. There is potential for the role to become permanent following the maternity cover period, depending on business needs.

This is a varied role that plays an important part in ensuring our business runs efficiently, our systems work seamlessly, and our team has the tools and support they need to succeed.

Working across systems management, operational support and office management, you'll help maintain and improve the processes and technology that underpin our growing business. From managing integrations and resolving technical issues to coordinating onboarding and overseeing office operations, you'll be a key point of contact across the business.

As an Ecommerce Systems & Integrations Co-ordinator, you will be responsible for maintaining and improving our internal systems, supporting business operations and ensuring our office environment runs smoothly.

• Managing our core business systems, including system setup, usage, access and ongoing maintenance
• Monitoring and maintaining system integrations to ensure they run effectively
• Troubleshooting system errors and resolving technical issues
• Updating integrations to meet evolving business requirements
• Managing and maintaining ERP automations
• Managing equipment and supporting the effective use of business technology
• Acting as a key contact for system owners, managing users, access levels and technical issues
• Maintaining relationships with system providers and reviewing system capabilities against business needs
• Coordinating the onboarding process for new starters, including relevant systems and operational requirements

• Supporting Health & Safety processes, including risk assessments and onboarding
• Coordinating first-aider training and maintaining relevant operational arrangements
• Helping ensure operational processes are effective, organised and fit for purpose
• Managing building access and supporting a safe, well-organised working environment
• General facilities management

Across all areas, you'll look for opportunities to improve processes, resolve issues efficiently and ensure our systems and operations continue to support the needs of a growing business.

You are organised, resourceful and detail-oriented, with a practical, hands-on approach to problem-solving. You enjoy working across different areas of a business, balancing technical challenges with operational responsibilities, and taking ownership of tasks from start to finish.

• Experience in an operations, systems administration and IT support role, ideally in an e-commerce environment
• Confidence managing business systems, user accounts, access permissions and technical troubleshooting
• An understanding of system integrations, automations and the importance of keeping business systems running reliably
• Strong organisational and administrative skills, with excellent attention to detail
• A proactive approach to identifying issues, finding solutions and improving processes
• Strong communication and relationship-building skills, with the confidence to work with colleagues and external system providers
• A practical, adaptable mindset and a willingness to get involved wherever support is needed

TBCo is a fast-growing, B Corp certified, design-led lifestyle brand known for creating colourful, impactful products that bring joy and confidence.

Our products are stocked in leading retailers including Selfridges, Anthropologie and Nordstrom, and we're on an exciting journey of growth across the UK, US and beyond.

At TBCo, we have built a strong culture around our values:
We are Responsible, We are Impactful, We Grow Together, and We are Design Leaders. We're looking for someone who embraces these values and is ready to support our continued global growth by helping build the reliable systems, effective processes and positive working environment that allow our team to thrive.

This is an opportunity to join a dynamic, growing business in a varied role where your work will have a tangible impact…