Change Manager, Business

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The Change Manager is responsible for leading the planning, coordination, and delivery of change management activities across strategic projects and organisational initiatives. The role partners with project teams, business leaders, and stakeholders to assess the impact of change, develop adoption strategies, mitigate risks, and ensure successful implementation of new ways of working.

The Change Manager applies change management expertise to drive stakeholder engagement, readiness, and adoption, while ensuring that change initiatives align with organisational objectives. The role requires strong leadership, communication, and influencing skills, with the ability to operate independently, coordinate multiple priorities, and guide stakeholders through complex transformation initiatives.

• Lead change management activities across assigned projects and programmes, ensuring alignment with business objectives and project outcomes.
• Conduct and oversee impact assessments, stakeholder analyses, and change readiness assessments to identify risks, opportunities, and potential barriers to adoption.
• Develop, implement, and monitor comprehensive change management strategies and plans, including communication, engagement, training, adoption, and resistance management activities.
• Partner with project teams and business stakeholders to embed change management activities into project plans and delivery approaches.
• Provide expert guidance and recommendations to project leaders and stakeholders on change management best practices and approaches.
• Lead stakeholder engagement activities, building commitment and support for change initiatives across impacted groups.
• Identify, manage, and mitigate change-related risks and resistance, developing proactive strategies to support successful adoption.
• Monitor, measure, and report on change effectiveness, adoption, readiness, and stakeholder engagement, making recommendations for continuous improvement.
• Collaborate with communications, learning, and business teams to develop key messages, change narratives, and engagement strategies.
• Facilitate workshops, presentations, and stakeholder forums to support change initiatives and drive alignment.
• Coordinate change management activities across multiple initiatives, ensuring effective prioritisation and use of resources.
• Contribute to the development and enhancement of organisational change management methodologies, frameworks, tools, and standards.
• Promote knowledge sharing, continuous improvement, and the adoption of leading change management practices.
• Leverage technology and innovative approaches to improve the effectiveness and efficiency of change management activities.

• Significant experience in Change Management, Organisational Development, Transformation, Project Delivery, or a related field.
• Demonstrated experience leading change management activities within complex projects, programmes, or transformation initiatives.
• Experience partnering with senior stakeholders and cross-functional teams in a matrix environment.
• Experience working within a global or multi-national organisation is desirable.
• Strong knowledge of change management principles, methodologies, frameworks, and best practices.
• Abi…