Business Consultant, Change Management

Position

Description:

At CGI, you’ll help organisations improve how they work by supporting projects that simplify processes, solve business problems, and deliver real value. This is a great opportunity for someone early in their consulting career who wants to build strong foundations in process improvement, stakeholder engagement, and business change.

You’ll work as part of a supportive team, learning from experienced consultants while taking ownership of defined tasks and work streams. You’ll contribute to meaningful transformation projects and gain exposure to senior stakeholders, structured methodologies, and data-driven decision making.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner, not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and proudly hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.

Join us and you’ll be part of an open, friendly community of experts. We’ll provide training, mentoring, and hands-on experience to help you grow your consulting career.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to obtain it. This is a hybrid role, with an expectation of being on client site multiple days across the UK.Your future duties and responsibilities:

In this role, you will lead the analysis and improvement of business processes across client organisations. You’ll help teams understand current ways of working, identify pain points, and design practical improvements.

You will:
• Lead end-to-end process mapping and documentation (e.g. workshops, interviews, process diagrams)
• Lead workshop facilitation, requirements gathering, and stakeholder interviews
• Identify pain points, root causes, and improvement opportunities
• Lead prioritisation activities and problem framing sessions
• Use data and insights to support recommendations and track outcomes
• Support change and adoption activities, including impact assessments
• Produce clear, high-quality client deliverables
• Collaborate with wider delivery teams to coordinate activities and maintain progress
• Contribute to internal knowledge sharing and continuous improvement

As you grow in confidence, you’ll begin to take ownership of larger work streams with support from experienced consultants.

Required qualifications to be successful in this role:

We’re looking for someone with experience in consulting, typically up to Senior Consultant or Senior Business Analyst, or a transformation-related role within industry.

You will be experienced in the following areas:
• Workshop facilitation or co-facilitation
• Requirements gathering and stakeholder interviews
• Process mapping (e.g. BPMN or similar approaches)
• Identifying business pain points and improvement opportunities
• Prioritisation and value/benefits mapping
• Supporting change initiatives or business improvement projects
• Using qualitative and/or quantitative data to support recommendations

Desirable:
• Exposure to Lean, Six Sigma, or continuous improvement methodologies
• Familiarity with tools such as Soroco You’ll also demonstrate:
• Strong communication skills with both technical and non-technical audiences
• A structured approach to problem solving
• Good coordination and organisational skills
• A collaborative mindset and willingness to learn

Skills:

Communication Consulting process

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and…