Service Advisor - NO Weekend Working

Vertu Hyundai Edinburgh West

Here at Vertu Hyundai Edinburgh West
, we have a fantastic opportunity for a Service Advisor to join our well-established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you.

We are offering a £30,000 basic salary plus company benefits. There is no weekend working for this position.

The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn’t just about providing a service – it’s about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding.

You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up-selling additional products, and following up with the customer to ensure they are happy with the work carried out.

For this role, we are looking for you to have previous customer-facing service experience; this is essential for consideration. Customer focus, relationship maintenance, and communication skills are of paramount importance, as is the ability to work in a fast-paced environment while meeting targets and deadlines.

Previous experience within the role would be beneficial but is not essential.

We are proud to be the Motor Retailer that invests more in our colleague's personal development than any other, so if you are successful, you can look forward to ongoing training opportunities that provide you with the right career path, career progression, and a range of benefits you would expect from an employer of choice, which includes:

• 25 days holiday rising with length of service - plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity & Paternity

Apply today to be considered for this vacancy.

If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these may include verifying your recent employment, address, credit history, and criminal record check.