Customer Service Advisor

Customer Service Advisor - Edinburgh

Salary: £25,000

Hours:

Monday to Friday, 9:00 AM – 5:00 PM

Contract:

Full-time, Permanent

Start Date:

January

We're looking for a dedicated Customer Service Advisor to join a dynamic team in Edinburgh. In this role, you'll handle inbound calls, supporting customers with queries and ensuring every interaction is professional, helpful and efficient. If you thrive on delivering exceptional service and enjoy problem‑solving, this is the perfect opportunity for you.

• Answer inbound calls and assist customers with a wide range of queries
• Provide clear, accurate information and resolve issues promptly
• Maintain detailed records of customer interactions using internal systems
• Work collaboratively with colleagues to ensure a seamless customer experience

• Previous experience in a customer service role (phone‑based preferred)
• Strong communication and listening skills
• Ability to work in a fast‑paced environment while maintaining attention to detail
• A positive, professional approach to customer care

• Competitive salary of £25,000
• Monday to Friday schedule – no weekends!
• Amazing benefits package
• Full training and ongoing development opportunities
• Supportive team environment

Ready to start your new career in January?
Apply now and take the next step toward a rewarding role in customer service!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.