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Hybrid Onboarding & Customer Experience Specialist

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: NatWest Group
Full Time position
Listed on 2026-02-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
Location: City of Edinburgh

A leading financial services organization is seeking an Onboarding Specialist to enhance customer journeys in Depositary Services. This hybrid role involves managing the onboarding of new clients and coordinating in-life changes for existing ones. Successful candidates will possess excellent customer service skills and the ability to handle multiple projects. Experience in the Funds industry is a plus. Join us in delivering an outstanding customer experience and driving improvements in our onboarding processes.
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