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Customer Service Advisor

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Search Consultancy LTD
Seasonal/Temporary position
Listed on 2026-02-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 13 GBP Hourly GBP 13.00 HOUR
Job Description & How to Apply Below
Location: City of Edinburgh

Overview

Customer Service Advisor

Location:

Edinburgh

Contract:

Temporary (6-8 weeks)

Hours:

25 hours per week

Schedule:

Monday-Friday, between 10am-4pm
Pay: £13 per hour, paid weekly

Start Date:

ASAP

Are you friendly, personable and great at building rapport? We're looking for a Customer Service Advisor to join our team on a short-term basis, helping us deliver exceptional service to our customers.

About the Role

You'll be making outbound calls to customers, providing helpful, supportive and consistent service. This role is ideal for someone who enjoys talking to people and is comfortable working in a structured, repetitive environment.

Responsibilities
  • Making around 50 outbound calls per day
  • Offering warm, friendly and reliable customer support
  • Following clear processes to ensure consistent service
  • Updating internal systems accurately
Qualifications
  • A kind, patient and friendly communicator
  • Someone resilient who can stay positive and focused throughout repetitive tasks
  • A person with great listening skills and the ability to build a quick rapport
  • Someone reliable, organised and comfortable working independently
Why You  Love This Role
  • Supportive team environment
  • Flexible day time shifts
  • A great opportunity to develop customer service skills
  • Weekly pay

If you're someone who enjoys helping others and wants a short-term role where you can make an impact, we'd love to hear from you!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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