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Digital Onboarding & Customer Experience Specialist

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: M&G
Full Time position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: City of Edinburgh

A leading financial services company is seeking a Customer Service Executive in Edinburgh. The role focuses on providing excellent customer service, supporting onboarding processes, and enhancing digital adoption among clients. Candidates should have customer service experience and the ability to deliver accurate information across various channels. A flexible working arrangement is offered, with homeworking possible three days a week.
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