Travel Care Specialist – Customer Complaints; Hybrid
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-02-19
Listing for:
Trip.com
Full Time
position Listed on 2026-02-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Location: City of Edinburgh
A global travel company is seeking a Customer Complaints Advisor to join its Edinburgh office. The role focuses on handling customer complaints efficiently and ensuring high satisfaction levels via multiple communication channels. Ideal candidates will have experience in customer service within a contact centre and a passion for problem-solving. The position offers attractive benefits including annual leave, performance bonuses, and hybrid working options.
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