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Fintech Customer Support Manager – Escalations & Insights
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-02-24
Listing for:
Seccl Technology Limited
Full Time
position Listed on 2026-02-24
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading fintech company is seeking a Customer Support Manager to handle escalations and lead problem resolution in a hybrid work environment. You will act as a pivotal link between internal teams and customer firms, ensuring superior service and continuous improvement. Ideally, you have solid fintech knowledge, comfort with technical details, and excel in communication. This role includes a competitive salary and an array of unique benefits focused on professional growth and wellbeing.
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