Customer Experience Advisor | Hybrid
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-02-28
Listing for:
NatWest Boxed
Full Time, Part Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Location: City of Edinburgh
A leading financial services provider in the UK seeks a Customer Service Advisor to deliver customer outcomes and improve service processes. This role involves responding to client queries in a busy contact centre, and it requires experience in frontline customer service. Candidates must have strong planning and organisational skills, proficiency in Microsoft Office, and familiarity with performance data analysis. Flexible work options are available to promote work-life balance.
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