End-to-End Energy Customer Resolution Specialist; Hybrid
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-05-31
Listing for:
Centrica
Full Time
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Location: City of Edinburgh
Centrica is seeking a Business Customer Resolution Agent to join a team dedicated to supporting customers in the energy market. This role offers ownership of customer accounts, investigation of complex queries, and the ability to retain and grow customer relationships.
As part of a small empowered team, you will manage contacts and resolutions across multiple channels while ensuring compliance and customer satisfaction. The position is office-based for training with options for hybrid work afterward.
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