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B2B SaaS Customer Support & Onboarding Specialist
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-05-31
Listing for:
VoucherCart
Full Time
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Bilingual -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Voucher Cart in Edinburgh is looking for a Customer Support Specialist to assist customers through chat and phone support, addressing issues directly and documenting tutorials. You'll work closely with customers to enhance their experience and facilitate solution-oriented feedback.
The role requires a strong communicator with a technology background, and you will be involved in troubleshooting and continuous improvement processes. A salary between £25-30K is offered depending on experience.
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