Russian Customer Service Advisor

Russian Speaking Customer Service Advisor Edinburgh Office Based £26,800 Monday Friday, 8:00am4:30pm Love travel? Fluent in Russian? Ready to build a career in customer service? Were looking for a Russian Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace.

If youre passionate about delivering exceptional service and want to work in a role where no two days are the samethis could be for you.

Whats in it for you?

33 days annual leave Monthly performance-based bonus Free on-site gym Health cash plan Employee wellbeing & assistance programme Enhanced sick pay Enhanced maternity, paternity & adoption policies Ongoing training & career development Regular team events & incentives Refer-a-friend bonus scheme

The Role As a Russian Speaking Customer Service Advisor, youll be the first point of contact for customers, supporting them with travel-related queries across multiple channels. Your day-to-day will include:
Handling customer enquiries via phone, email, and live chat Providing solutions with empathy, professionalism, and efficiency Building rapport and delivering a personalised customer experience Staying up to date with company promotions and policies Working collaboratively with your team and contributing to a positive environment What were looking for Fluent Russian and English (essential) Previous customer service experience Strong communication and interpersonal skills Confident using Microsoft Office and handling written communication A calm, solution-focused approach under pressure Positive attitude with a genuine passion for helping customers Why apply?

This is more than just a customer service role, its a chance to join a company that invests in its people, offers real progression, and creates a workplace where youll feel valued every day. Apply now to start your journey in a rewarding, travel-focused customer service career in Edinburgh. Russian Customer Service Advisor Russian Customer Service Advisor Russian Customer Service Advisor Russian Customer Service Advisor Russian Customer Service Advisor