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Executive & FOS Complaints Specialist

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: JPMorgan Chase & Co.
Full Time position
Listed on 2026-06-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: City of Edinburgh

JPMorgan Chase & Co. is seeking a Customer Service Specialist in Edinburgh, Scotland, to join their Banking Operations team. You will deliver exceptional service by resolving inquiries and complaints, ensuring a seamless customer experience. This role involves collaborating with various internal departments and managing high-risk complaints.

Ideal candidates will have experience in Financial Services and a passion for solving complex customer queries. The position offers flexible shift work across 4 or 5 days a week.

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