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Sales & Team Assistant – Traverse Theatre
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-06-03
Listing for:
fst Federation of Scottish Theatre
Full Time
position Listed on 2026-06-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Location: City of Edinburgh
Typical duties include:
- Processing face‑to‑face, telephone and internet reservations, donations and sales of tickets and merchandise.
- Operating the computerised Box Office system and ensuring data input accuracy.
- Serving as the first point of contact for general enquiries, visitors and deliveries.
- Providing excellent customer service to all customers, including internal departments and visiting companies.
- Completing daily cashing‑up and reporting procedures.
Our ideal candidate will be an excellent communicator with strong customer‑service skills, be computer‑literate, a problem‑solver with cash‑handling experience, and able to work independently while prioritising effectively. Experience with a ticketing system is advantageous but not essential, as training will be provided.
Contract TermsFixed‑Term;
Full‑time; 30‑35 hours per week.
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