French Speaking Operations Specialist. LilyLifestyle

French speaking Travel Operations Executive

Location: Edinburgh
Working arrangement: Hybrid after probation
Salary: 28,000 to 32,000 per annum (depending on experience)
Reference: 5216FO

A well-established international Tour Operator.

Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland.

• Organise group trips according to clients' needs and submit relevant quotations
• Reserve all suitable services at competitive rates
• Handle inbound communications and respond accordingly
• Respond and deal with all queries in a timely and efficient manner
• Work with internal departments to ensure the business is run efficiently
• Gain continuous knowledge of holiday group requirements and offers
• Negotiate supplier rates and always buy at the best possible price
• Attend familiarisation trips, trade fairs and meetings as directed

• Fluent in French (written and spoken) – essential
• Experience working with tour operators or similar service provider – essential
• Good knowledge of UK as a destination and its tourism products
• Positive, problem solver, confident and dynamic personality
• Good team player / Excellent communication skills
• Excellent attention to detail / IT literate

Benefits: Hybrid working after probation.