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Aviation Customer Service Lead - Shift Supervisor
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-06-08
Listing for:
Swissport International AG
Full Time
position Listed on 2026-06-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Swissport International AG is seeking a Customer Services Lead Agent for AF/KLM in Edinburgh. This fixed-term role requires professional supervision of the Passenger Service team to uphold quality and service standards.
The successful candidate will lead and motivate Customer Service Agents, ensuring compliance with safety procedures and delivering exceptional customer experiences. Ideal candidates should possess strong leadership and communication skills alongside a commitment to customer service.
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