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Retention & Loyalty Specialist
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-06-12
Listing for:
GoFibre
Full Time
position Listed on 2026-06-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: City of Edinburgh
GoFibre is seeking a Customer Loyalty Expert in Edinburgh to handle customer retention calls and resolve issues effectively. This role focuses on understanding customer concerns and enhancing their experience with GoFibre.
The ideal candidate should possess strong communication skills, resilience, and a passion for helping others. Expect to work in a fast-paced environment with a potential earnings cap of £40,000, alongside benefits like private healthcare and 31 days holiday.
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