Customer Service Assistants International Festival

You will love working with members of the public, be passionate about delivering outstanding customer service and enjoy working in a lively, fast‑paced environment. As part of our Front of House team, you’ll bring energy and initiative—engaging with audiences, maximising sales across all areas of the venue, and creating memorable moments that keep guests coming back.

You’ll be confident behind the bar, serving drinks with speed, skill, and a smile, while spotting every opportunity to enhance the customer experience. You’ll play a key role in welcoming audiences, assisting with seating and safety, and driving sales across our bars and merchandise points. We’re looking for people who don’t just serve customers— but engage with them, spot opportunities, and take pride in going the extra mile.

If you’re confident, people‑oriented, and enjoy working in a high‑energy, performance‑led environment, this could be the perfect role for you.

We’re looking for enthusiastic, customer‑focused Customer Service Assistants to join our team in August, supporting performances as part of the Edinburgh International Festival.