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Russian Customer Service Advisor

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: CCA Recruitment Group
Full Time position
Listed on 2026-06-15
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, HelpDesk/Support, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: City of Edinburgh

Russian-Speaking Customer Service Advisor

Join A Fun, Travel-Loving Team in Edinburgh!

Are you fluent in German, love travel, and have a knack for problem-solving? If so, we want You !

Edinburgh

26800 & Monthly bonus up to 70 per month

Why You'll Love it here as a Russian-Speaking Customer Service Advisor
  • 33 days annual leave (including bank holidays
  • Employee Assistance Program, wellbeing support & enhanced sick pay
  • Enhanced family policies (maternity, paternity & adoption)
  • Life insurance worth 4x your annual salary
  • Hybrid working options (based on performance)
  • Free on-site gym or discounted memberships at Nuffield Health & Pure Gym
  • Continuous learning & genuine career development opportunities
What You'll Do as a Russian-Speaking Customer Service Advisor
  • Help customers with travel enquiries via phone, chat, and email
  • Solve problems with empathy and efficiency
  • Stay updated on promotions and policies
  • Support your team on projects and huddles
What You'll Bring as a Russian-Speaking Customer Service Advisor
  • Fluent in English and Russian (written and verbal).
  • Strong communication and problem-solving skills
  • Ability to handle multiple web chats with fast, accurate typing.
  • Confident working towards and achieving KPIs / Targets.
  • Motivated, adaptable, with eagerness to learn and grow.
When and Where as a Russian-Speaking Customer Service Advisor
  • Russian line hours:
    Mon-Sun, 8 AM - 5pm
  • Edinburgh - Onsite
  • Start Date:

    June & July 2026
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