German Customer Service Advisor

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK

Listing for: Oyster Consultant

Full Time position
Listed on 2026-06-19

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, German Speaking

Salary/Wage Range or Industry Benchmark: 26800 GBP Yearly GBP 26800.00 YEAR

German Speaking Customer Service Advisor

Edinburgh Office Based

£26,800

Monday Friday, 8:00am4:30pm

Love travel? Fluent in German? Ready to build a career in customer service?

Were looking for a German Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace.

If youre passionate about delivering exceptional service and want to work in a role where no two days are the samethis could be for you.

Whats in it for you?

33 days annual leave
Monthly performance-based bonus
Free on-site gym
Health cash plan
Employee wellbeing & assistance programme
Enhanced sick pay
Enhanced maternity, paternity & adoption policies
Ongoing training & career development
Regular team events & incentives
Refer-a-friend bonus scheme

The Role

As a German Speaking Customer Service Advisor, youll be the first point of contact for customers, supporting them with travel-related queries across multiple channels.

Your day-to-day will include:

Handling customer enquiries via phone, email, and live chat

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