Network Team Ambassador

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK

Listing for: Rapport

Full Time, Contract position
Listed on 2026-06-19

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Bilingual

Position: Network Team Ambassador and

Role: Corporate Mobile Receptionist
Location: Scotland and Newcastle
Contract type: Full-time, Permanent
Hours: 40 per week (Monday-Friday, with a shift rota between 7 AM and 9 PM; flexibility required based on business needs). Opportunities for overtime and weekend work available upon request and based on business availability

We are looking for a Network Team Ambassador to join our Rapport Network Team to cover predominantly Edinburgh but also other parts of Scotland and Newcastle. Our Network Team plays a crucial role in supporting over 100 locations, stepping in during operational absences, such as vacations and training sessions.

This position is perfect for receptionists who seek diversity and excitement in their work. You will gain exposure to various operations and teams, and we will provide comprehensive training on systems and procedures before assigning you to a site.

While the role can be challenging, you will be part of an inclusive, innovative business that values teamwork.

Main responsibilities

Fulfilling multiple roles across the Rapport portfolio (e.g., receptionist, concierge, lobby host, helpdesk)
Addressing guest requests promptly and courteously, ensuring all needs are met efficiently
Professionally managing all incoming and outgoing cal...

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