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Operations & Guest Experience Lead

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Signature Pub Group Ltd.
Full Time position
Listed on 2026-06-21
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 10000 - 40000 GBP Yearly GBP 10000.00 40000.00 YEAR
Job Description & How to Apply Below
Location: City of Edinburgh

Signature Pub Group Ltd. is seeking a Duty Manager in Edinburgh to oversee daily operations and support staff in delivering excellent customer service. The successful candidate will maintain compliance with health and safety standards and handle customer queries effectively.

Key skills include leadership, communication, and a strong focus on customer service. The role offers various benefits including discounts on food and beverages across venues and an Employee Assistance Programme, promoting a healthy work-life balance.

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