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Field Welfare Advocate - Debt Support & Solutions
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-06-22
Listing for:
Octopus Energy Group
Full Time
position Listed on 2026-06-22
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Octopus Energy Group is seeking compassionate individuals for customer service roles based in Edinburgh. You will conduct welfare-focused home visits to assist customers in debt with sustainable repayment plans, ensuring to connect them with necessary support. The position requires a valid UK driving license, strong empathy, and resilience to adapt during challenging circumstances. An optional benefit of car allowance is available.
Working hours will be Monday to Saturday, from 09:00 to 17:30, with a minimum of one Saturday per month.
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