Account Manager

A great customer relationship can be the difference between a client simply using a solution and truly getting value from it, and this Account Manager opportunity puts you right at the centre of that success. You'll join a growing specialist technology business where your ability to build lasting partnerships, drive customer engagement and identify opportunities for growth will have a direct impact on both client satisfaction and long-term business performance.

What's in it for you Salary of £40,000 - £45,000 25 days holiday plus bank holidays Life insurance cover Company pension scheme Free on-site parking Join a close-knit and growing business where your contribution is highly visible Your responsibilities as Account Manager Manage a portfolio of established customers following implementation and deployment Act as the primary point of contact for ongoing support and relationship management Monitor engagement levels and account performance to support retention and continued success Gather customer feedback and usage insights to support product and service improvements Identify opportunities to increase system adoption and expand service utilisation Work closely with internal teams to ensure a seamless customer experience What we're looking for in an Account Manager Previous experience in account management, customer success or client services

Experience with in a technology, software, SaaS or solutions-based environment Strong communication skills across phone, email and face-to-face interactions Experience using CRM systems, business software and Microsoft Excel Ability to manage multiple customer priorities while maintaining attention to detail

Working Hours:

Monday to Friday, 9:00am 5:00pm If you're looking for an opportunity where you can build meaningful customer relationships and make a genuine impact, apply today for this Account Manager position. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job.

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