Inbound Customer Service Advisor — First Call Resolution
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-06-28
Listing for:
Blue Arrow HS
Seasonal/Temporary, Contract
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Blue Arrow HS in Perth is looking for Customer Contact Inbound Telephony Advisors to enhance their customer service team in a hybrid working environment. The role focuses on ensuring customer queries are resolved effectively, aiming for first call resolution. Candidates should have a call center or customer service background, excellent communication skills, and strong problem-solving abilities.
This is a 12-month temporary assignment offering 37 hours of work per week, with shifts scheduled between 8:30am and 5:30pm. If you're passionate about customer service and enjoy a fast-paced environment, apply now!
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