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Onboard Train Manager — Elevate Customer Service & Safety

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Arrivatc
Full Time position
Listed on 2026-07-06
Job specializations:
  • Customer Service/HelpDesk
    Travel Industry, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 35371 - 41292 GBP Yearly GBP 35371.00 41292.00 YEAR
Job Description & How to Apply Below
Location: City of Edinburgh

Arrivatc is seeking Train Managers to join Cross Country in Edinburgh. In this role, you'll travel aboard our Voyager trains, ensuring excellent customer service and safety during journeys. You will handle ticketing, manage luggage issues, and adapt to unexpected challenges.

This position offers a starting salary of £35,371, rising to £41,292 after training, with excellent benefits including free train travel and a pension scheme. Applicants must live within an hour of Edinburgh and be ready for shift work.

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