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Student Funding Support Specialist
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-08
Listing for:
The Scottish Government
Apprenticeship/Internship
position Listed on 2026-07-08
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
The Scottish Government is looking for a Support Officer within SAAS Operations to join our Contact Centre Team in Edinburgh. You will be responsible for delivering financial support services and ensuring high-quality customer service to students.
This role involves handling inquiries via telephone and webchat, assessing applications for financial assistance, and adapting to changing priorities in a fast-paced environment.
The position offers flexible and hybrid working options, promoting a diverse and inclusive workforce.
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