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Hybrid Customer Success Manager - Fintech & Escalation Leader

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Seccl
Full Time position
Listed on 2026-07-09
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Bilingual, Customer Service Rep
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 50000 - 65000 GBP Yearly GBP 50000.00 65000.00 YEAR
Job Description & How to Apply Below
Location: City of Edinburgh

Seccl is seeking a Customer Success Manager to manage portfolios for customer firms in Edinburgh or London. This role involves leading escalations, ensuring effective communication, and enhancing customer experiences with our technology.

The ideal candidate will have a solid fintech background and be comfortable interfacing between clients and internal teams. Benefits include a competitive salary, 27 days holiday, and the option for hybrid work.

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