Nights Customer Service Assistant

Join Our Team as a Customer Service Assistant!

Are you a people person with a knack for exceptional customer service? Do you thrive in dynamic environments? If so, we want you on our team!

This is a full-time role (42 hours p.w), that will see you working 4 nights on, 4 nights off including weekends due to the nature of the business. The hours are from 18.00 pm to 6.00 am.

As a Customer Service Assistant at our Royal Infirmary of Edinburgh site your role will be more than just managing parking spaces. You'll be a friendly face, ensuring an excellent customer experience while handling state-of-the-art car park equipment.

• Engaging with Customers:
  Providing top-notch customer service with a smile.
• Traffic Control Measures:
  Regulating vehicle entry and exit seamlessly.
• Regular Foot Patrols:
  Ensuring the safety and security of the car park.

No prior experience in customer service or security? No problem! We value enthusiasm and a positive attitude. However, the following skills will be beneficial:

• Strong Communication
  
  Skills:
  
  Ability to communicate effectively.
• Basic Computer
  
  Skills:
  
  Tech-savvy enough to handle our equipment.

We believe in recognizing and rewarding our team members. Join us, and enjoy:

• Competitive Hourly Rate:
  Your hard work deserves fair compensation.
• Birthday Bonus:
  Take an extra day off to celebrate your special day.
• Reward & Recognition Program:
  Your efforts won't go unnoticed.
• Free or Discounted Parking:
  Your car deserves a good spot too!
• Cycle to Work Scheme:
  Get up to £1000 towards a new bike.
• Company Pension:
  Plan for your future with us.
• Death in Service Benefit:
  Providing peace of mind.
• Employee Assistance Program:
  We care about your well-being.

Ready to be a crucial part of our team? Apply now and let's create memorable parking experiences together!