Customer Success Team Lead Retention
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-13
Listing for:
First Advantage
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
First Advantage is seeking a Customer Success Team Lead in the UK to guide a team of Customer Success Associates, ensuring customer satisfaction, retention, and growth.
You will combine people leadership with hands-on client engagement, drive operational excellence, and collaborate with Sales, Operations, and Product to deliver value-based outcomes for strategic accounts. This role offers a clear path for career progression, exposure to enterprise clients, and a culture of continuous learning.
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