Italian-Speaking Support Advisor; Hybrid
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-14
Listing for:
Trip.com
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Location: City of Edinburgh
in Edinburgh is hiring a Customer Service Advisor to assist travelers with hotel bookings and flight queries across phone, chat, and email. You’ll be the voice of , delivering friendly, efficient support to a global customer base.
Fluency in English and Italian is required, along with excellent communication and problem-solving skills. You’ll handle multiple chats, meet KPIs, learn CRM tools, and contribute to service improvements in a busy, hybrid environment.
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