More jobs:
Railway Customer Experience Specialist
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-16
Listing for:
XC Trains Limited
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
XC Trains Limited in Birmingham is seeking a Customer Relations Consultant to deliver outstanding passenger support and ensure high service standards. You will resolve complaints, provide clear information on tickets and routes, book Passenger Assistance, and help identify improvements while keeping calm under pressure and managing workload to minimise call waiting times.
Hours are 37 per week, including weekends, with office hours 08:00–20:00; closing date 27th July 2026.
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×