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Customer Experience Liaison Officer
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-18
Listing for:
Peoplebank
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Clancy is seeking a Customer Liaison Officer to join our team, supporting Thames Water and our customers with a high level of service. You will manage enquiries, resolve issues, and ensure smooth progression of works while collaborating with internal teams to maintain a professional customer experience.
The role requires strong communication skills, empathy, and excellent organisational ability, plus proficiency in IT systems and Microsoft Excel. A full UK driving licence is essential.
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