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Japanese Customer Support Specialist
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-18
Listing for:
Agoda
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Location: City of Edinburgh
Agoda in Kuala Lumpur is seeking a Support Associate to provide 24/7 multilingual assistance in Japanese and English. You will support guests and partners across channels, learn Agoda products, and contribute to a fast‑paced, data‑driven team. The role offers visa sponsorship options and relocation support for eligible locations.
You will handle inquiries, ensure high satisfaction, and participate in continuous service improvements while maintaining confidentiality and handling shift rotations.
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