More jobs:
Broker Relations & Onboarding Specialist
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-18
Listing for:
Saffron Building Society
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Saffron Building Society is seeking a Customer Services Advisor to join the Intermediary (Broker) Team. You will support brokers via calls, live chat and email, helping with product understanding and mortgage submissions, and ensure 24-hour onboarding for new broker registrations.
You'll promote the Saffron for Brokers portal and services, aiming to improve the broker experience and overall service quality. A strong customer focus and relationship skills are essential in this role.
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