PMS Client Support Specialist — Escalations & Training
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-07-19
Listing for:
Dormont Manufacturing Co
Apprenticeship/Internship
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Client Relationship Manager
Job Description & How to Apply Below
Dormont Manufacturing Co is seeking a CS PMS Specialist to provide expert support for Portfolio Management Systems, addressing complex client inquiries in the EMEA timezone and collaborating with internal teams to optimize service delivery.
The role sits within the CWAN Client Service structure, emphasizing escalation, training, and close cooperation with SMEs, trading, operations, and product/engineering to implement new features effectively.
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