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Banking Customer Support Specialist — In-Branch & Digital

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Lloyds Bank plc
Full Time position
Listed on 2026-07-19
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 26200 - 26950 GBP Yearly GBP 26200.00 26950.00 YEAR
Job Description & How to Apply Below
Location: City of Edinburgh

Bank of Scotland in Edinburgh is hiring for a full-time Customer Support role in our George Street and St James Quarter branches. You will provide face-to-face assistance to customers across 35 hours a week, including Saturdays, helping with everyday tasks and guiding people through key moments with care.

You'll promote digital banking, support vulnerable customers, and connect customers with the right products and services.

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